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Service 03 · Flat tire

Flat tire?
Swapped
and rolling.

We fit your spare or plug a simple puncture on the spot. No usable spare? We tow you to the nearest tire shop.

  • Spare fitted
  • Plug where safe
  • Tow if needed
A technician in a hi-vis work shirt checking the front wheel of a white SUV.

Stop somewhere safe first

Driving on a flat destroys the tire and can damage the wheel. Pull as far off the road as you can, onto level ground if possible, switch on your hazards and stay clear of traffic while you wait. Never change a wheel on the traffic side of a highway.

Spare swap or plug?

If your spare is inflated and in good shape, we fit it, torque the wheel nuts and check the pressure. A small puncture in the tread can often be plugged as a temporary fix to get you to a shop.

Sidewall damage, large cuts and tires that were driven flat cannot be repaired safely, so we fit the spare or arrange a tow instead.

Locking wheel nuts

Many cars have one locking nut per wheel. The key is usually in the glovebox, under the trunk floor or with the spare. Having it ready saves time; if it is missing, tell dispatch.

What's included

  • Spare wheel fitted and torqued
  • Tire pressure check
  • Temporary plug where safe
  • Tow to a tire shop if needed

Questions

How far can I drive on a space-saver spare?

Space-saver spares are for short distances at reduced speed. Check the sidewall and your owner's manual for the exact limits, and repair or replace the main tire as soon as you can.

Can you fix a run-flat tire?

Run-flats let you drive a limited distance after a puncture, but most manufacturers advise replacing them rather than repairing them. We can tow you to a shop that stocks the right tire.

I don't have a spare. What now?

Then we tow the vehicle to the nearest tire shop or to a destination you choose. Dispatch quotes it on the call.

More stops

Other ways
we help.

  • A roadside technician in a hi-vis vest carrying a tool crate beside a white service van.

    Lockout

    Keys inside, keys lost, key fob dead. Damage-free entry.

    Upfront quoteDetails
  • A hand setting a red warning triangle on the road behind a stopped car.

    Fuel delivery

    Two gallons of gas or diesel, enough to reach the pump.

    Upfront quoteDetails
  • A wheel-lift tow truck parked on a city street.

    Winching / recovery

    Ditch, mud, snowbank, curb. Pulled out and back on the tarmac.

    Upfront quoteDetails
  • Jumper cables clamped to a car battery under the hood.

    Battery replacement

    New battery installed roadside so you skip the second trip.

    Upfront quoteDetails
Stuck right now?

Call dispatch.
We roll.

Any hour, any weather. The quote comes before the truck does.